JUNKSEA SUPPORT
How can we help?
Clear answers for your account and pickup.
Account access
How do I sign in?
Open Sign in and choose Customer, Provider, or Operations. Continue with ChatGPT using the account associated with your bookings or approved business.
Do I need a JunkSEA password?
No. JunkSEA uses secure ChatGPT sign-in. If you cannot access that account, use the recovery option on the sign-in screen. Never send your password to support.
Why can’t I see a booking?
Sign in with the same email used for the request. Sample bookings are kept separate and do not appear in your account. If a real request is missing, contact support with its reference number.
Pickups and providers
Are Seattle bookings open?
Customer intake is not open yet. JunkSEA is recruiting and vetting providers. You can try the booking process with a fictional provider.
When is my appointment confirmed?
Your preferred windows stay requested until an approved provider accepts and you confirm the match. Final price is approved onsite before loading begins.
How do I change or cancel a pickup?
Contact the Booking & Confirmation Line and provide your request reference. You can find it under My bookings.
How do providers get access?
Submit a provider application. The network reviews your business, service area, crew, equipment, and required documents. Signing in does not automatically approve or activate a provider account.